Your privacy mattersas much as your memories

1.1. New Friends House (the "Company") collects the following minimum personal information from users (or "Members") to provide the SENA NOTE service (the "Service").

• • Sign-up and sign-in: email address, name, profile photo, and sign-in account identifier (information provided by your Apple, Google, or other sign-in account)
• • Use of the Service: records you create, such as notes, diaries, and photos, purchase and subscription history, and token balance
• • Collected automatically in the app: device information, app launch and performance records, app events (installs and launches), and advertising identifiers (the Android advertising ID and, on iOS, the advertising identifier (IDFA) when you allow tracking)

1.2. The collected personal information is used to provide the Service, manage accounts, manage payments and subscriptions, understand usage and improve the Service, handle complaints, and measure advertising performance. If you have agreed, it is also used to send marketing emails.

2.1. The Company securely retains users' personal information in accordance with the Personal Information Protection Act and destroys it without delay when the retention period expires or the purpose of processing has been fulfilled.

2.2. Users may request deletion of their personal information by emailing contact@sngm.cc.

3.1. The Company does not disclose users' personal information to external parties, except that it provides the following personal information to measure advertising performance.

• • Meta Platforms, Inc. (United States): advertising identifiers, app events (installs and launches), and purchase events, provided to measure advertising performance. Meta retains them for the period set in its data policy.

3.2. The Company outsources the processing of personal information to the following companies to provide the Service.

• • RevenueCat, Inc. (United States): in-app payment and subscription management, and forwarding purchase events for advertising measurement
• • Amazon Web Services, Inc. (Seoul Region, Republic of Korea): storage of files such as photos
• • PlanetScale, Inc. (Seoul Region, Republic of Korea): database operation
• • Vercel Inc. (United States): operation of the website and servers
• • Plus Five Five, Inc. (Resend, United States): sending service notices and marketing emails
• • 650 Industries, Inc. (Expo, United States): app update delivery and app performance measurement

3.3. Personal information is transferred to companies outside Korea over the network whenever you use the Service. The items and purposes are those listed in 3.1 and 3.2. Each company retains the information until the purpose of the provision or outsourcing is fulfilled. You can refuse to provide advertising identifiers as described in 4.2.

4.1. Users may view or modify their registered personal information or request termination of membership at any time.

4.2. You can refuse to provide advertising identifiers. On iOS, decline the tracking request or turn tracking off at any time in Settings > Privacy & Security > Tracking. On Android, delete the advertising ID in the Ads menu of the device settings. Refusing does not limit your use of the Service.

4.3. You can delete your account at any time in the app under Settings > Account > Delete account. Deleting your account deletes your account and records.

5.1. When processing users' personal information, the Company takes the technical and administrative measures necessary to protect it against loss, theft, leakage, alteration, or damage.

6.1. The Company has designated the following privacy officer to oversee the processing of personal information and to handle related user complaints and remedies.

6.2. Users may report privacy-related inquiries or complaints arising from use of the Company's Service to the privacy officer. The Company will address inquiries promptly and diligently.

6.3. For other reports or consultations concerning personal information infringements, please contact the following organizations.

• Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 in Korea)
• Supreme Prosecutors' Office, Cyber Investigation Division (www.spo.go.kr / 1301 in Korea)
• Korean National Police Agency, Cyber Bureau (police.go.kr / 182 in Korea)

7.1. When amending this Privacy Policy, the Company will notify users at least 7 days in advance through notices on the Service website and by email. The Company will clearly identify the changes in a way that users can easily understand.

7.2. The amended Privacy Policy takes effect on the date it is announced. Users who do not agree to the changes may discontinue use of the Service.

7.3. Please direct questions about changes to this Privacy Policy to the privacy officer or the Company's customer support.